Dosadi - Vendor - Visioneer

vendor:	Visioneer Dosadi is not affiliated with this manufacturer.
website:	www.visioneer.com
comments:	Things may be changing at Visioneer: See this press release about their acquisition of TWAIN experts JFL Peripheral Solutions, and appointment of Jon Harju as Senior VP of Engineering. Jon is a world-class TWAIN expert, long a leading contributor in the TWAIN community and the TWAIN Working Group. We do not know what change Jon will be able to effect, but we are cautiously optimistic. For now, we *cannot recommend* any Visioneer scanners other than the Strobe XP-450 (see comments below). Visioneer started life as a company focused on consumer document management, tightly integrating a small-footprint scanner with a powerful software package called PaperPort. TWAIN was, if anything, counter to their corporate strategy. Visioneer now markets an extensive line of scanners to both consumer and office markets, but Visioneer's TWAIN drivers have consistently been some of the worst of any major scanner vendor we work with. (But see also: Hewlett-Packard, VIDAR.) Before buying any imaging device, we recommend that you Google for <company name> + "tech support", and that you Google for the device, using the vendor and model name. Many serious problems with scanners emerge only after some weeks or months of use, and even a highly-respected brand can produce a very disappointing scanner.
devices:	Strobe series - XP 100, XP 200 (comments), XP 450 (comments) OneTouch 4800, 5600, 8700, 9320, 9020, 7100USB... Models with ADF: XP 450 (comments), 8650, 9450, 9650i, 9650, 9750PDF, Patriot 430, 470, 680, 780. Under the Xerox brand: Xerox DocuMate 152, 250, 252, 510, 520 Under a licensing agreement announced 8/26/03, Visioneer now sells a line of scanners under the Xerox brand, such as the DocuMate 252. These scanners are designed and built by Visioneer, and have Visioneer TWAIN drivers.
issues:	OneTouch 4800: Severe TWAIN issue - native transfer does not work. Strobe XP-200: Severe TWAIN issue -In No-UI mode, feeder runs backward. It's a wreck. 9450: Ignores CAP_FEEDERENABLED, feeds from ADF if possible, otherwise scans bed. Many capabilities return invalid values. 8650: CAP_FEEDERENABLED does not work. These problems are probably not confined to these specific models. We have unconfirmed reports of fatal errors under some circumstances, using EZTwain Pro with some Visioneer models.
features:	If you insist on buying one of these, contact us - we may be able to tell you whether a specific Visioneer model is capable of doing what you need.