Support

Step 1. See if your question is answered or your problem solved by one of our support areas:

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  EZTwain Classic Collecting a diagnostic log Free and Beta products
  See the Fan-Scan Video! Choosing Scanning Parameters

 

 
Google
this site: www.dosadi.com  the entire Web

Step 2. Search or post on our On-Line Forums or send an e-mail to support@dosadi.com.

  Dosadi technical staff monitor our forums and support e-mail every workday, 0900-1700 Pacific Time (GMT-8:00)  
Information we need:  
  Dosadi product - name and version  
    What you were trying to do - especially the action or code that failed - function call(s), arguments, etc.  
How does the result differ from what you expected? What did you observe about the failure?  
    Capture a log file and attach it to your e-mail or forum post.  

Step 3. If your situation is urgent

we can be reached at 1 206 463 4087, 0900-1700 Pacific Time (GMT-8:00)