EZTwain Pro 3.0 - Known Problems and Compatibility Issues
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Issue: Organization license keys may be rejected by EZTwain Pro 3.00 and pre-release copies of 3.01. If your organization key is rejected, download the latest developer kit and re-install. If you continue to experience problems, contact Dosadi support.

Issue: "I am getting error code -5 returned from the TWAIN_DibWritePage call. This only occurs with PDF files, it works fine with TIF files. I end up with an empty PDF file."

Occurs with EZTP 3.00 and beta 3.01. Fix: Download and install the latest developer kit. Workaround: Call TWAIN_SetMultipageFormat(MULTIPAGE_PDF) before creating the file.

Issue: "...when scanning through a Kodak i250 @ 200dpi using AcquireToFilename, the resulting bitmap is distorted lines. When I do it at 100dpi it is fine."

This is reported with Kodak i250 TWAIN driver version 4.1.9. This problem has been rectified with version 4.2.0 - contact Kodak or visit www.kodak.com [Thanks Paul Connell]

Issue: The ScanShell 800 and TravelScan 660 (essentially the same device, manufactured by Syscan) can cause EZTwain Pro to hang during image transfer.

This is corrected in EZTwain Pro 3.00 and later. Please contact Dosadi Support if this is an issue for you.

Issue: "I get a run-time error in my (Delphi, C++ Builder) application when I use TWAIN, but other applications work fine, even with the same device!"

This may be an interaction between the Borland run-time and certain TWAIN drivers, see Borland Issue.



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