| Question |
Answer |
| We pay just the one fee - nothing per developer, per server, per copy, or per user? |
Correct - except for the Single Machine License, which is for one computer. |
Your order pages are on a different domain - why is that?
From whom, precisely, am I buying EZTwain Pro?
You are not in our Vendor Database, can you send me a W9? |
Technically we are a 'wholesaler' and do not make retail sales, so we are the original vendor but legally and from a tax standpoint, you are purchasing from Plimus (or in some cases RegSoft.) They should be contacted for W9's. |
| How can I get a proforma invoice? |
Find the license you want on our licensing page, and follow the Place Order link. Enter your details and for Method of payment choose "wire-transfer". Then click "next". Don't worry, you are not placing an order. On the following page, there is a button marked "Generate Proforma Invoice". |
| Can I buy with a Purchase Order? |
Yes. Find the license you want on our licensing page, and follow the Place Order link. Enter your details and for Method of payment choose "Purchase Order". Complete the order process. Plimus will generate an invoice against the PO, and when they receive payment they will send you the license. |
| Can I buy from a local reseller? |
In many cases - see our world-wide reseller network. |
| I placed an order but have not received my serial number/license key/download link/etc. |
We use an automatic order-processing system that e-mails you your license and numeric key. It is not unusual for these e-mails to be lost in transit, presumably due to spam-filters. Contact Dosadi Support (support@dosadi.com) and we will re-send your license e-mail and key. |
| I received my license key - How do I download the full version? |
You already have it - the trial version is the full version.
Visit this page to download the latest stable release of EZTwain Pro. |
